I currently can't uninstall the program 'Symantec Endpoint Protection' from my computer. I tried using Add/Remove Programs, but towards the end of configuring the program it stopped. When I looked on the task manager, it showed that no CPU was being used. ![]() (The only CPU usage was for the task manager itself.) After about an hour of this I decided that I should just cancel the uninstall. When I tried, no CPU was used in the process, so I decided to force quit it. (Which I'm just starting to realize was a mistake.) After this I went online and looked up how to uninstall manually. (The article I found was: ) When I got to step 2, I stopped when I couldn't stop the symantec endpoint protection service. My computer is running Windows XP Service Pack 3, and has 3.00 GHz CPU and 2.99 GHz, 3.50 GB's of RAM.Īttempting to stop the service gives the error message:Ĭould not stop the Symantec Endpoint Protection service on Local Computer.Įrror 1053: The service did not respond to the start or control request in a timely fashion. ![]() I'm not sure how to find the version number of Symantec, my closest estimate would be 11.105 or 11.005. I know it was only a little over version 11. If you need more information, please tell me where to find it and I'll post it. Warning: These removal steps can disable other Symantec products that are installed on the computer. It is recommended that all Symantec products be uninstalled by using Add or Remove Programs before starting this process. Manual removal of Symantec Endpoint Protection must be done from the Administrator account. Perform one of the following actions: Uncheck Protection Symantec security software from being tampered with or shutdown. Next to Client Management, click Configure Settings. ![]() In the SEP client interface, click Change Settings. To enable the Administrator account, read the following document from the Microsoft Knowledge Base: Enable and Disable the Built-in Administrator Account. To disable Tamper Protection on multiple clients, use the method below. ![]() When the Administrator account is enabled, log on to that account.
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